Terms & Conditions
OVERVIEW
Welcome to My Arcade. My Arcade is operated in the UAE and GCC region under Arcade Nation, a division of Monster Middle East FZE (“we”, “us”, “our”). We operate this website and online store, including all related content, features, products, and services (the “Services”). The Services are powered by Shopify.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the Services.
1. ELIGIBILITY AND ACCOUNT
You represent that you are at least the age of majority under applicable UAE or GCC law. You agree to provide accurate, current, and complete information when making a purchase or creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred or assigned.
2. PRODUCTS
We make reasonable efforts to display products accurately; however, actual colors and appearance may vary depending on your device. All product descriptions, availability, and pricing are subject to change without notice.
We reserve the right to discontinue products or limit quantities at our discretion.
3. ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is only accepted once confirmed by us and payment has been successfully processed.
All purchases are for personal use only and not for resale or export unless otherwise agreed in writing.
Returns and exchanges are governed by our Refund Policy.
4. PRICES AND PAYMENT
All prices are listed in the applicable currency and may exclude VAT, shipping, handling, customs duties, or other charges unless stated otherwise.
You agree to provide valid payment information and confirm that you are authorized to use the payment method provided. You are responsible for all applicable taxes and charges.
Prices and promotions may change without notice.
5. SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Title and risk of loss pass to you upon delivery to the carrier, subject to applicable UAE consumer protection laws.
6. INTELLECTUAL PROPERTY
All content on this website, including trademarks, logos, text, images, graphics, and product designs, is owned by or licensed to My Arcade and protected under UAE, GCC, and international intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized reproduction, distribution, or exploitation of any content is prohibited.
7. THIRD-PARTY TOOLS AND LINKS
The Services may include links or tools provided by third parties. We are not responsible for third-party content, services, or transactions. Your use of such services is at your own risk.
8. RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify. All sales transactions are between you and My Arcade. Shopify is not responsible for products, transactions, or any disputes arising from purchases made through our store.
9. PRIVACY
Your personal information is processed in accordance with our Privacy Policy and applicable UAE data protection laws. By using the Services, you consent to such processing.
10. FEEDBACK
If you submit feedback, suggestions, or reviews, you grant us a worldwide, royalty-free, perpetual license to use and publish such content. You confirm that you have the rights necessary to provide such content.
11. ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary, including after submission.
12. PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe intellectual property rights, to distribute harmful code, to scrape data, or to interfere with the operation of the website. We may suspend or terminate access for violations.
13. TERMINATION
We may terminate or suspend your access to the Services at any time without notice if you violate these Terms. Obligations and rights that by their nature should survive termination will remain in effect.
14. DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties except as expressly stated. Nothing in these Terms limits your statutory rights under UAE Federal Law No. 15 of 2020 on Consumer Protection or other applicable GCC laws.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, My Arcade, Monster Middle East FZE, and their affiliates shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Services or products.
16. INDEMNIFICATION
You agree to indemnify and hold harmless My Arcade, Monster Middle East FZE, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
17. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
18. GOVERNING LAW
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates, unless mandatory consumer protection laws require otherwise.
19. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of those changes.
20. CONTACT INFORMATION
For questions regarding these Terms, please contact:
support@monsterme.com
Monster Middle East FZE
NC7, Jebel Ali Free Zone
Dubai, United Arab Emirates